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Play Palace
4.7 ★★★★★ 83 Google reviews · Indoor playground in Rochester, New York
Plan your visit
- Ages parents visit with kids 1–4, going by reviews
- Admission around $25 — prices change and often vary by age or day, so check with the venue
- Grip socks bring grip socks — the venue and reviewers mention they're required for play
- Café on site somewhere to grab a coffee and sit while the kids play
- Memberships available — worth asking about if you'd come back often
- Online waiver sign it before you go to skip the front-desk line
- Today see hours ·
- Phone (585) 486-4006
- Website rocplaypalace.com
Hours
| Monday | Closed |
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–4 PM |
What parents highlight
“The environment was spotless, the communication was clear, and the attention to detail and execution were absolutely outstanding.”
“We love going here to work off some e energy for our 3 year old so much, we decided to have his birthday party here and it was the best decision.”
“We love going here to work off some e energy for our 3 year old so much, we decided to have his birthday party here and it was the best decision.”
“The staff were super friendly and helpful - I wish I got their names for a proper shout out.”
“Cafe inside is a great idea because when the kids get thirsty or need a boost in energy we stopped quickly there and back to playing they went.”
What parents say
My son and I went here for our first time today. 10/10 experience. Staff was really sweet and kind. Place was clean and comfy. They have sensory rooms which we loved. Such a peaceful atmosphere, came from having a stressful day to being able to unwind and play with my boy. He loved it and we both left really happy.
Awesome place for kiddos of all ages! The staff were one of the highlights of the place they were all very sweet and kind to our kids! I know prices are still adjusting but $25 for 3 hours is an amazing price, 2 hours past by and it felt like 5 minutes because my husband and I were also playing around and running…
We went here on opening day. It was awesome. You walk in and pay $25 for 3 hours. You sign a paper release. They have cubbies or lockers all free of charge. The lockers are free but you have to give your ID as a security deposit. There are no shoes in the whole place.
We had a great time. My daughter is disabled and I struggle bringing her places like this because I can't usually follow her into the play area. I worry she'll get stuck and upset. At the play palace I could go in the structure because it's safe for adults!
Birthday parties at Play Palace
Play Palace hosts birthday parties, going by their listing and parent reviews. Packages, party rooms, and pricing change often, so check the current options and book ahead — weekend slots go fast at popular playgrounds.
Bringing a toddler?
Reviews and the venue's own info mention a dedicated toddler area or toddler times at Play Palace — a separate space where little ones can play without dodging big kids.
Sensory-friendly play
Play Palace is mentioned for sensory-friendly sessions — typically quieter play times with lights and music turned down. Schedules for these change, so call ahead to confirm the next session before you go.
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